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Guest Access Terms and Conditions

Last updated 23 September 2026

Guest access to the Wool Online website and application (together, the "Wool Online Platform") is provided by Wool Online Limited ("Wool Online", "we", "us"). By accessing and using the Wool Online Platform as a Guest User, you acknowledge and agree to the following terms.

  • Limited access
  • Access at our discretion
  • Confidentiality of guest codes
  • Information accuracy
  • Use of information at your own risk
  • No advice or recommendation
  • Prohibited use
  • Intellectual property
  • Limitation of liability
  • Your information
  • Other terms
  • Acceptance of terms

Limited access

Guest access is provided solely for the purpose of viewing sale and lot information, such as auctions, tenders and Buy Now listings. Guest Users are not permitted to submit bids, enter tenders, make offers, or otherwise participate in any transaction through the Wool Online Platform. Guest access may not include every sale or lot, and some lot details may be hidden from Guest Users.

Access at our discretion

We reserve the right to approve, deny, suspend, restrict, or terminate Guest access at any time, with or without notice, and for any reason at our sole discretion. Guest codes may also expire.

Confidentiality of guest codes

A guest code issued to you is for your use only. You must keep it secure and confidential, and must not share, transfer, disclose, or make it available to any other person or organisation. This does not apply to a guest code we publish openly, for example in a public post.

You must sign in with your own email address. Any activity performed under your email address and guest code will be considered your responsibility.

Information accuracy

Sale and lot information on the Wool Online Platform, including wool specifications, test results, prices and sale outcomes, is supplied by the wool brokers offering the wool for sale and by other third parties. While we endeavour to provide accurate and up-to-date information, we make no representations or warranties regarding the accuracy, completeness, reliability, availability, or timeliness of any information displayed on the Wool Online Platform. Information may be changed, corrected, delayed, or removed without notice.

Use of information at your own risk

Any use of information obtained from the Wool Online Platform is entirely at the Guest User's own risk. We accept no responsibility or liability for any decisions, actions, losses, damages, or consequences arising from reliance on information made available through the Wool Online Platform.

No advice or recommendation

Information provided on the Wool Online Platform is for general informational purposes only and does not constitute business, commercial, financial, trading, legal, or professional advice.

Prohibited use

Guest Users must not:

  • Republish, redistribute, or commercially use information obtained from the Wool Online Platform without our prior written consent.
  • Attempt to gain unauthorised access to any part of the Wool Online Platform or its systems.
  • Interfere with the operation, security, or integrity of the Wool Online Platform.
  • Use automated tools, bots, scraping software, or similar technologies to collect data from the Wool Online Platform without our prior written consent.

Intellectual property

All content, data, graphics, branding, and materials available on the Wool Online Platform remain our property or the property of our licensors. Guest access does not grant any ownership rights or licence to reproduce, distribute, or commercially exploit such content.

Limitation of liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or economic loss arising from or related to the use of, or inability to use, the Wool Online Platform or the information contained within it.

Your information

Each guest sign-in records the email address you enter, the guest code you use, the time, your IP address, and the version of these terms you accepted. Our Privacy Policy explains how we handle that information.

Other terms

Our Terms & Conditions of Use also apply to your use of the Wool Online Platform as a Guest User, where relevant. If they conflict with these Guest Access Terms, these Guest Access Terms apply to your guest access.

We may change these terms at any time. The date at the top of this page shows which version you are reading, and you accept the current version each time you sign in as a Guest User. These terms are governed by New Zealand law.

Questions about these terms can be sent to admin@woolonline.co.nz.

Acceptance of terms

By ticking the box to accept these terms and signing in to the Wool Online Platform as a Guest User, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Terms & ConditionsPrivacy PolicyGuest Access Termsadmin@woolonline.co.nz